Hi999 is fully committed to protecting user privacy. This Privacy Policy transparently explains how we collect, use, and safeguard your data.
Hi999 respects your privacy above all else. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
Hi999 is a trusted online betting platform in Bangladesh. We believe your personal information belongs to you alone â which is why this Privacy Policy clearly explains what data hi999 collects, why we collect it, and how it is used.
This privacy policy takes effect when you create an account on hi999, use the platform, or contact us. By using any hi999 service, you agree to the terms of this policy.
This Privacy Policy is built in accordance with international data protection standards. We never sell your data, share it unnecessarily, or use it for any unauthorised purpose.
Hi999 collects three types of data â what you provide directly, what is collected automatically as you use the platform, and what is received through third parties.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Registration & Verification | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| KYC Documents | Age & Identity Verification | As required |
| Device & IP | Security & Fraud Prevention | Automatic |
| Betting History | Service Improvement | Automatic |
Hi999 uses your information only for specific, necessary purposes. We never collect data unnecessarily or use it without your consent.
Hi999 never sells your data to advertisers or marketing companies. Your information is used solely for the purposes stated above.
Cookies and similar technologies are used on the hi999 website and app. Cookies are small text files stored on your device that help improve your experience on the platform.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Hi999 uses industry-leading security technology to protect your data. Our security infrastructure is built in multiple layers to prevent any unauthorized access.
Hi999 will never ask for your password or full payment details over the phone, via message, or by email. If you receive such a request, it is a scam â report it immediately at support@hi999.click.
Hi999 retains your data for as long as necessary to provide our services or as required by law. Some information may be kept for a defined period even after your account is closed.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction History | 7 years after account closure |
| KYC Documents | 5 years after account closure |
| Support Contact | 2 years after last contact |
| Cookies & Session Data | Session end or 1 year maximum |
Once the retention period expires, data is securely deleted or anonymised in a way that can no longer be linked to any individual.
As a hi999 user, you have several rights regarding your personal data. To exercise any of these rights, email us at support@hi999.click.
You may request to know what information hi999 holds about you.
You can request corrections to any inaccurate or outdated information.
You may request that specific data be deleted, provided there is no legal obligation requiring its retention.
You can request that the processing of your data be restricted in certain circumstances.
You may request a copy of your data in a commonly used, readable format.
You can opt out of promotional communications at any time.
Hi999 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that any minor's data exists in our database, it will be deleted immediately.
Parents and guardians are urged to contact us at support@hi999.click if they believe their child has registered an account on hi999. We will act promptly.
Hi999 may update this privacy policy as needed. For any significant changes, we will post a notice on the platform and notify you via your registered email or mobile number.
If you continue using hi999 after an updated policy is published, you will be considered to have accepted the new terms. We recommend checking this page regularly to stay informed.
If you have any questions, concerns, or complaints regarding this privacy policy, please contact hi999 through the following:
Upon receiving any privacy-related request, hi999 will take the necessary action and notify you within a maximum of 30 business days.
Our Privacy Policy is not just a promise â it is backed by action.
Every transaction and piece of personal data is protected by 256-bit SSL encryption â from transmission to storage, your information is secure at every step.
Hi999 never sells your personal data to third parties. Your data is used solely to provide our services â that is our commitment to you.
You are clearly informed of what data is collected and why â no hidden terms or vague language. You will always know exactly how your information is being used.
Hi999's systems are regularly audited by third-party security specialists. Any vulnerabilities identified are addressed immediately.
Requests to access, correct, or delete data are completed within 30 business days. Our dedicated privacy team is always on hand.
Your data on the hi999 app is protected to the same standard as our web platform. Nothing collected through the app is used without your permission.
The questions our users ask most.